How an office karak order works in Dubai
Ordering karak for the office is nine plain steps: send an enquiry, get a written quote valid 14 days, approve it, confirm the details, and we deliver or set up. You receive one VAT invoice with our TRN and no service charge. Flasks start at AED 40 (about 6 cups), 10-cup trays at AED 250 and a live karak and gahwa station at AED 900, all excluding 5% VAT.


Quick answers
- How does an office karak order work?
- You send an enquiry, we reply within one working day (Monday to Friday) with a written quote valid 14 days, you approve it, we confirm date, address, access and timing, and we deliver or set up. One VAT invoice follows.
- Do I pay a deposit?
- Only where a deposit is published. For a live karak station, a 50% deposit confirms the date. Flask and tray payment terms are stated on your quote.
- Is there a service charge?
- No. You receive one VAT invoice with our TRN and no service charge. Prices exclude 5% VAT.
The order, step by step
Nine steps from first message to feedback. Prices exclude 5% VAT.
- Send an enquiry. Use the quote form on this page, WhatsApp or call +971 50 645 7762, and tell us the building, headcount, day and time.
- We reply within one working day (Monday to Friday).
- You receive a written quote, valid 14 days, with 5% VAT shown.
- You approve the quote.
- Deposit, only where one is published. For a live karak station, a 50% deposit confirms the date (we need 5 working days’ notice). For flasks and trays, payment terms are stated on your quote.
- We confirm the date, delivery address, building access and timing with you.
- We deliver or set up. Delivery in Dubai: AED 250 minimum per delivery, free delivery above AED 500, flat AED 40 below that.
- You receive one VAT tax invoice with our TRN. There is no service charge.
- You tell us how it went, so the next order is better.
What we need from you
Send these in your first message and your quote can be right first time.
- Your company name and a contact name with a phone or WhatsApp number
- Your work email, so the written quote reaches you
- Building, floor and area in Dubai (or the emirate, if you are outside Dubai)
- Access details: reception, parking or loading, any security pass
- Date and the time the karak should arrive
- Number of people, or cups, and what you want: 1L karak flasks, saffron chai, a 10-cup tray, or a live station
- Your company TRN, if you want it on the invoice
- Anything to add from the menu, such as vada pav, samosa pav or momos

Before you send
- All office and event prices exclude 5% VAT. One VAT tax invoice with our TRN, no service charge.
- Delivery in Dubai: AED 250 minimum per delivery, free delivery above AED 500, flat AED 40 below that.
- Outside Dubai: Abu Dhabi, Sharjah and the rest of the UAE are welcome to enquire; we confirm what we can do and quote in writing.
- Prices and options: karak for offices, the live karak station and karak by the cup.
Get your karak quote
Prefer a call back? Three fields
Prefer a call back?
Leave your name, number and email. We reply within one working day (Monday to Friday).
Questions about the order process
How soon will I hear back?
We reply within one working day (Monday to Friday). Send the building, headcount, date and time with your first message so the quote can be accurate.
How long is a quote valid?
A written quote is valid for 14 days. Office and event prices exclude 5% VAT, which is shown on the quote.
Do I need to pay a deposit?
Only where a deposit is published. A live karak station needs a 50% deposit to confirm the date, from 5 working days’ notice. For flasks and trays, payment terms are stated on your quote.
What is on the invoice?
One VAT tax invoice with our TRN, and no service charge. Delivery in Dubai: AED 250 minimum per delivery, free delivery above AED 500, flat AED 40 below that.
Need coffee carts, baristas or breakfast catering too? That is our sister brand — see ROAST corporate catering.
More from Cha Cha Chai: Karak for offices · Live karak station · Karak, explained by the cup · Home