from enquiry to invoice

How an office karak order works in Dubai

Ordering karak for the office is nine plain steps: send an enquiry, get a written quote valid 14 days, approve it, confirm the details, and we deliver or set up. You receive one VAT invoice with our TRN and no service charge. Flasks start at AED 40 (about 6 cups), 10-cup trays at AED 250 and a live karak and gahwa station at AED 900, all excluding 5% VAT.

A steel karak flask with two small cups
Momos on a lettuce-lined plate with two chutneys

Quick answers

How does an office karak order work?
You send an enquiry, we reply within one working day (Monday to Friday) with a written quote valid 14 days, you approve it, we confirm date, address, access and timing, and we deliver or set up. One VAT invoice follows.
Do I pay a deposit?
Only where a deposit is published. For a live karak station, a 50% deposit confirms the date. Flask and tray payment terms are stated on your quote.
Is there a service charge?
No. You receive one VAT invoice with our TRN and no service charge. Prices exclude 5% VAT.

The order, step by step

Nine steps from first message to feedback. Prices exclude 5% VAT.

  1. Send an enquiry. Use the quote form on this page, WhatsApp or call +971 50 645 7762, and tell us the building, headcount, day and time.
  2. We reply within one working day (Monday to Friday).
  3. You receive a written quote, valid 14 days, with 5% VAT shown.
  4. You approve the quote.
  5. Deposit, only where one is published. For a live karak station, a 50% deposit confirms the date (we need 5 working days’ notice). For flasks and trays, payment terms are stated on your quote.
  6. We confirm the date, delivery address, building access and timing with you.
  7. We deliver or set up. Delivery in Dubai: AED 250 minimum per delivery, free delivery above AED 500, flat AED 40 below that.
  8. You receive one VAT tax invoice with our TRN. There is no service charge.
  9. You tell us how it went, so the next order is better.

What we need from you

Send these in your first message and your quote can be right first time.

  • Your company name and a contact name with a phone or WhatsApp number
  • Your work email, so the written quote reaches you
  • Building, floor and area in Dubai (or the emirate, if you are outside Dubai)
  • Access details: reception, parking or loading, any security pass
  • Date and the time the karak should arrive
  • Number of people, or cups, and what you want: 1L karak flasks, saffron chai, a 10-cup tray, or a live station
  • Your company TRN, if you want it on the invoice
  • Anything to add from the menu, such as vada pav, samosa pav or momos
Spiced potato vada, one split open, on a wooden board with green and tamarind chutneys and green chillies
Street food can ride along with the karak: vada pav, samosa pav and momos are confirmed on your quote.

Before you send

  • All office and event prices exclude 5% VAT. One VAT tax invoice with our TRN, no service charge.
  • Delivery in Dubai: AED 250 minimum per delivery, free delivery above AED 500, flat AED 40 below that.
  • Outside Dubai: Abu Dhabi, Sharjah and the rest of the UAE are welcome to enquire; we confirm what we can do and quote in writing.
  • Prices and options: karak for offices, the live karak station and karak by the cup.

Get your karak quote

Prefer a call back? Three fields

Add details (optional)
  • Licensed halal UAE F&B operator
  • VAT tax invoice with every order
  • Cha Cha Chai since 2013
  • Dubai-based

We reply within one working day (Monday to Friday). Office prices exclude 5% VAT. We only use your details to reply to this enquiry.

Prefer a call back?

Leave your name, number and email. We reply within one working day (Monday to Friday).

  • Licensed halal UAE F&B operator
  • VAT tax invoice with every order
  • Cha Cha Chai since 2013
  • Dubai-based

Questions about the order process

How soon will I hear back?

We reply within one working day (Monday to Friday). Send the building, headcount, date and time with your first message so the quote can be accurate.

How long is a quote valid?

A written quote is valid for 14 days. Office and event prices exclude 5% VAT, which is shown on the quote.

Do I need to pay a deposit?

Only where a deposit is published. A live karak station needs a 50% deposit to confirm the date, from 5 working days’ notice. For flasks and trays, payment terms are stated on your quote.

What is on the invoice?

One VAT tax invoice with our TRN, and no service charge. Delivery in Dubai: AED 250 minimum per delivery, free delivery above AED 500, flat AED 40 below that.

Need coffee carts, baristas or breakfast catering too? That is our sister brand — see ROAST corporate catering.

More from Cha Cha Chai: Karak for offices · Live karak station · Karak, explained by the cup · Home

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